Austria

Austrian Alternative Dispute Resolution

Austria has many ADR bodies competent in disputes relating to financial and insurance markets.

Gemeinsame Schlichtungsstelle der österreichischen Kreditwirtschaft

Name in EnglishInstitutionsProductsWebsite
Conciliation Board of the Austrian Banking Industrymortgage banks, payment institutions, investment providers, most banks, most credit unionspayments, most deposits, most credit & loans, most mortgages, most investmentsGemeinsame Schlichtungsstelle der österreichischen Kreditwirtschaft


Schlichtung für Verbrauchergeschäfte

Name in EnglishInstitutionsProductsWebsite
Arbitration board for consumer businessesmortgage intermediaries, Insurance companies, insurance intermediaries, investment intermediaries, pension intermediaries, some banks, some mortgage banks, some credit unions, some investment providers, some pension providerslife insurance, non-life insurance, some credit and loans, some mortgages, some investments, some pensions, some securitiesSchlichtung für Verbrauchergeschäfte


Ombudsman des Assurances / Ombudsman van de Verzekeringen

Name in EnglishInstitutionsProductsWebsite
Insurance Ombudsmaninsurance companies, some mortgage intermediaries, some pension intermediarieslife/non-life insurance, most pensionsOmbudsman des Assurances / Ombudsman van de Verzekeringen