France

French Alternative Dispute Resolution

France has many ADR bodies competent in disputes relating to financial and insurance markets.

Médiateur de l’Autorité des Marchés Financiers 

Name in EnglishInstitutionsProductsWebsite
AMF Ombudsmaninvestment providers, most investment intermediaries, most securities intermediaries, some pension providersmost investments, most securities, some pensionsMédiateur de l’Autorité des Marchés Financiers (AMF)

Médiateur de l’Association française des Sociétés Financières 

Name in EnglishInstitutionsProductsWebsite
Mediator of the French Association of Specialised Finance Companiesmost credit unions, some banks, some mortgage banksmost credit & loans, most mortgagesMédiateur de l’Association française des Sociétés Financières (ASF)

Médiateur de l’Assurance

Name in EnglishInstitutionsProductsWebsite
Insurance Mediatorinsurance companies, some credit unions, some insurance intermediaries, some pension providerslife/non-life insurance, most payments, most deposits, most investments, some pensionsMédiateur de l’Assurance