Poland

Polish Alternative Dispute Resolution

Poland has many ADR bodies competent in disputes relating to financial and insurance markets.

Bankowy Arbitraz Konsumencki (Związek Banków Polskich)

Name in EnglishInstitutionsProductsWebsite
Banking Ombudsman (Polish Bank Association)most banks, most mortgage bankspayments, deposits, credit & loans, mortgages, investments, securitiesBankowy Arbitraz Konsumencki (Związek Banków Polskich)

Rzecznik Finansowy

Name in EnglishInstitutionsProductsWebsite
Financial Ombudsmanfinancial institutions covered: banks, mortgage banks, most mortgage intermediaries, insurance companies, some insurance intermediaries, most investment providers, most investment intermediaries, some pension providers, some pension intermediaries, some securities intermediariesmost payments, most deposits, most credit and loans, most mortgages, life/non-life insurance, some investments, some pensions, some securitiesFinancial Ombudsman

Sąd Polubowny przy Komisji Nadzoru Finansowego

Name in EnglishInstitutionsProductsWebsite
Arbitration Court at the Polish Financial Supervision Authoritybanks, mortgage banks, mortgage intermediaries, credit unions, insurance companies, insurance intermediaries, investment providers, investment intermediaries, pension providers, pension intermediaries, securities intermediariespayments, deposits, credit & loans, mortgages, life/non-life insurance, investments, pensions, securitiesSąd Polubowny przy Komisji Nadzoru Finansowego
Last update 6 January 2024